C11 – CDO Data Quality Analyst Job at CITI in Mumbai, Maharashtra

Job Description

Citi is a leading global financial services company having 200 million customer accounts. Citi does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management.

The Global Data Quality Production Operations, Analytics and Oversight Manager is part of the Data Management Operations group under Citi’s Chief Data Office (CDO) organization. This role will be responsible for leading and managing Data Quality Scorecard stewardship, operational oversight, enforcement and execution of the standard DQ operating model globally. He / She will work closely with key partners across Citi organization.

Support and manage data quality scorecard stewardship and DQ operating model related activities for all supported Citi system or applications by CDO Data Management Operations team.

Support and drive the design, management, enforcement and continuous improvement of the Data Quality Operating Model and oversight functions. This will include the execution of the Data Quality Operating Model (DQOM) Proof of Concept, support definition of the (global) Roles and Responsibilities, required operational control points as documented in the Management Control Assessment (MCA) and required Blue Works document.

Manage and support the execution of Data Quality Production Support activities as defined in the global operating model and related operating calendar. This includes investigation, driving resolution, managing necessary escalation to address production data quality issues raised during the reporting cycle.

Ensure consistent and timely performance of global monitoring and communication activities (providing updates, status and support) on GENESIS Data Quality Readiness status vs KPIs and execution SLAs to various business groups, across senior management and key stakeholders.

Management and escalation of issues impacting “production” GENESIS Data Quality Readiness to relevant senior management workstream managers across organizations.

Enforce and foster collaboration and coordination of resolution with relevant partners in Finance and Risk Infrastructure (FRI), Technology (GFTS), as well as, Finance and Risk as required.

Drive initiatives and projects to continuously support process improvement thru automation and standardization, expanding data consumption requirements and regulatory commitments.

Manage middle management level interaction of Production Data Quality Support with the Data Quality Feeder and Issue Management & Resolution (IMR) processes across organization.

Defines detailed business data requirements and documenting them.

Documents platform processes, procedures and training materials.

Leads discussions and requirement gathering sessions, reaching consensus and recommending solutions on system issues and projects.

Coordinates and plans work activities, meetings and other tasks that demonstrate leadership with measurable results.

Drive and champion on appropriate change management related activities including impact analysis.

Performs other job duties and functions as assigned.


8+ years relevant work experience in large financial services, consulting, shared services related or similar industry.

B.E. / B. Com or equivalent degree required, with intermediate to advance understanding of financial and regulatory reporting process and / or Data Quality stewardship related is preferred.

Extensive experience in leading and managing large size data quality or similar operational related processes at global level is preferred.

Demonstrated implementation and project management, leadership and execution skills.

Outstanding written and oral communication, influencing and presentation skills – must be able to present and influence across organization level and functions.

Aptitude to translate strategy into execution in a complex and cross-functional organization.

A self-starter with ability to independently manage work and drive multiple deliverables concurrently.

Knowledge of Citi’s financial and risk systems, financial and regulatory reporting processes and organization is preferred.

Strong subject matter expertise regarding technology application control disciplines and technology infrastructure knowledge, with a sound understanding of the financial services provided by Citi.

Demonstrated capability and maturity to work in an individual capacity and must proactively seek out ways to enhance the mission and identify new data analysis needs.

Demonstrates experience in managing teams and managing integrated internal audit and assurance delivery within a matrix reporting environment.

Able to set priorities and discuss experience in adapting to emergent or dynamic requirements.

High proficiency in MS Office Products (Excel, Word, PowerPoint).

Knowledge of SQL is preferred and a plus.

High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work.

Quick learner, customer focused with ability to multi-task and work in a fast paced changing environment.

Forward looking with ability to mitigate and overcome any challenging roadblocks. Must have “can do” attitude.

Ability to work well under pressure and manage to tight deadlines or unexpected changes in expectations or requirements in a heavily matrix organization.

Self-starter and with demonstrated leadership skill.

Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – IN

Time Type :Full time

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity .

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Company: CITI

Company Location:  Mumbai, Maharashtra

Job Category: Accounts Jobs, Accounting Jobs, Audit & Accounts

About CITI