Business Analyst Job at ServiceNow – in Hyderabad, Telangana

Job Description

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

What you get to do in this role:
Assist in the development and reporting of key performance metrics to help drive increasing Sales productivity

Analyze performance and productivity data and assist in preparing slides for QBR’s, or other Sales leadership presentations

Design and develop processes and procedures to manage and administer Anaplan

Drive sales planning and forecasting for partner sales in partnership with partner sales operations and global ACE planning

Extract data sets, perform analyses, build data models to support pipeline, coverage, renewal or other initiatives

Gather and define requirements for Business Intelligence initiatives

Manage operational process improvement projects

Support the implementation of Sales productivity, planning and reporting tools

Maintain databases and develop weekly/monthly/quarterly metrics reports

Other ad hoc responsibilities in support of sales finance and operations

Willing to work with teams in different time zones

Note: Willing to work in US time-zone, preferably PST


To be successful in this role you have:
Minimum of 2 years’ experience in Finance / Sales or Business Operations

Excellent Analytics skills

Excellent communication skills – verbal and written

Ability to communicate effectively and collaborate with others

Self-motivated with the ability to multitask

Comfortable and flexible working in a fast-paced environment

Positive “can do” attitude and highly analytical; enjoys challenges

Detail oriented and comfortable working with large data sets

Proficiency with MS Office, especially Excel. Tableau and Anaplan experience preferred.

Bachelor from a premier university


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.


A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.


A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

About Company

Company: ServiceNow –

Company Location:  Hyderabad, Telangana

Job Category: Finance Jobs, Financial Jobs

About ServiceNow -