Overview

BPO Executive Job at nstHr in B B D Bagh, Kolkata, West Bengal

Job Description

Job Summary
A BPO executive has many tasks where the most important out of many is to ensure client or the customer’s satisfaction.

Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Required Experience, Skills and Qualifications

  • Should have good Oral and written communication.
  • An effective communicator, probably fluid with what he/she is speaking.
  • Should be a computer literate.
  • Should be flexible enough to adapt to any environment or changes happening in the sector.
  • Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
  • Should also have a clear view of what the current market trend is.

Benefits
For details call on @ 8582888155

Job Type: Full-time

Salary: ₹10,000.00 to ₹15,000.00 /month

Experience:

  • BPO Executive: 1 year (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

About Company

Company: nstHr

Company Location:  B B D Bagh, Kolkata, West Bengal

Job Category: Legal Jobs, Law Jobs

About nstHr