Overview

BPO Executive Job at Dvdasjobs Surat, Gujarat

Job Description

EducationSkills

Designation BPO Executive

Function Area BPO / KPO

Industry Consulting Firm

Job Type Full-time | 10am-7pm

Benefits Bonus

Posted On January 16, 2018

Company Confidential

Educational Computer Graduate

Desired Skills Fluent English, Good Communication Skills, Clients Service, Business Research, Customer Service, Basic Computer,

Qualifications Graduate

Responsibilities Should be flexible enough to adapt to any environment or changes happening in the sector. Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. Should also have a clear view of what the current market trend is.

Job Description

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal Services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Should have good Oral and written communication.

An effective communicator, probably fluid with what he/she is speaking.

Should be a computer literate.

Should be flexible enough to adapt to any environment or changes happening in the sector.

Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

Should also have a clear view of what the current market trend is.

About Company

Company: Dvdasjobs

Company Location:  Surat, Gujarat

Job Category: Legal Jobs, Law Jobs

About Dvdasjobs