Analyst-Technology Service Delivery Management Jobs in Noida, Uttar Pradesh at Accenture
Title: Analyst-Technology Service Delivery Management
Location: Noida, Uttar Pradesh
Skill required: Technology Service Delivery Management – Infrastructure Account Management
Job Location: Noida
Qualifications: BE/Any Graduation
Years of Experience: 3-5 years
About Accenture Operations
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.
The Technology Service Delivery Management (TSDM) team act as a trusted business advisor for providing guidance around operations and optimization of an IT infrastructure and services for Accenture Operations.
The Infrastructure Account Management team is focused on delivering desired business outcomes through effective planning and ensure implementation to realize maximum benefit with minimized risk for projects/stakeholders by leveraging a consistent framework and processes defined.
What are we looking for?
We are looking for individuals who have the following skillset:
Ability to establish strong client relationship
Written and verbal communication
Collaboration and interpersonal skills
Roles and Responsibilities
In this role, you are required to analyze and solve lower-complexity problems
Your day to day interaction is with peers within Accenture before updating supervisors
You may have limited exposure with clients and/or Accenture management
You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
The decisions you make impact your work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work.
Please note this role may require you to work in rotational shifts.